Our 2017 PBX Dealer of the Year is Total Communications

Panasonic and CommsPlus Distribution are pleased to announce Total Communications as the winner of the Panasonic Australia PBX Dealer of the Year award.

L-R: Manny Ciantar, General Manager, Total Communications; Michael De Santis, Channel Development Manager, CommsPlus Distribution; Andy Monks, Director, Total Communications.

“This honour highlights our team’s commitment and the hard work they put into helping our customers’ businesses succeed. The Panasonic Dealer of the Year award represents a win for the entire team and we couldn’t have done it without the support of Panasonic and its distributor, CommsPlus Distribution.”
– Andy Monks, Director at Total Communications

After a year of strong growth in unified communications, Total Communications received the coveted award for achieving both record sales and exceptional customer service and support. It also excelled through the team’s continual training efforts and technical expertise across the Panasonic unified communications range. Total Communications faced tough competition from 150 Panasonic Unified Communications dealers nationwide to take the Dealer of the Year award.

“What these awards show is the level of commitment and dedication all our partners and resellers have. Congratulations to Total Communications – their support for Panasonic is incredible and we wish them another year of continued success. We thank all our partners for their stellar sales efforts and loyalty, and we hope to see everyone again in 2018.”
– Graham Gibbs, National Manager, Unified Communications, Panasonic & Panasonic Australia PBX Dealer of the Year Judge

The top award, along with four other partner accolades, was announced at the 2017 annual partner conference in the tropical hub of Seminyak, Bali. The event was hosted by CommsPlus Distribution – the exclusive distributor of Panasonic Business Phone Systems in Australia – in partnership with Panasonic.

Enthusiastic 2017 annual partner conference delegates.

“Our relationship with Panasonic goes from strength to strength and this year’s partner conference was no exception. It’s great to see such a solid turnout from our channel and we value the opportunity to share knowledge and best practice. The event is a key element to our channel program as it provides a platform for us to get our valuable partners together to review the previous year and to showcase what the next 12 months have in store.”
– Paul Bailye, Group General Manager of CommsPlus

Over two days, the partner conference welcomed 85 delegates from around Australia with the support of four sponsors: CRM integration specialist, Mondago; call centre software specialists, CommSoft; Equipment Finance Solutions; and Telstra distributor, TBS Distribution.

Delegates heard about Panasonic’s business strategy, product innovations, and roadmap for the year ahead which focuses on key verticals, including hospitality, aged care and education. They then had the opportunity to enjoy some Balinese hospitality over networking and learn more from Panasonic about how it will help partners win in the marketplace.