Customer participation in R&D puts our Toughbooks ahead of competition

Through industry-specific focus groups and trade associations, people who buy and use Toughbook computers heavily influence product development decisions

At Panasonic, we invest approximately $5 billion annually on research and development (R&D) as part of our desire to continually improve our products and develop the next generation technology.

When it comes to Toughbook, our R&D activities are directly linked to customer needs; the people who buy and use our mobile computers are the ones who heavily influence product development decisions. We meet the rigorous requirements of our customers by sponsoring advisory councils and participating in industry-specific focus groups and trade associations, and by teaming up with other companies and universities to utilise the best and brightest resources available.

On-going investment has led to significant breakthroughs for Toughbook products. For example, Panasonic was the first computer manufacturer to integrate with wireless WAN technology and to adopt the Gobi™ mobile broadband solution for easy connectivity with leading wireless networks.

Of course, any research regimen worth its salt plays out with intense testing. When we say that our Toughbooks are engineered to withstand drops, spills, dust and dirt, or that they offer superior wireless performance, we say it with complete confidence.

You only have to see the torture our R&D technicians put Toughbooks through at the factory to know why we guarantee in the field. Durability isn’t the only thing we test for, of course. For instance, wireless testing of our Toughbooks to ensure unsurpassed quality, reliability and exceptional performance is such an important pursuit that we even operate one of the world’s largest anechoic chambers to test radio frequency (RF) signals on Toughbook wireless products.

Research activities also led to Panasonic being the first manufacturer of a fully-rugged medical clinical assistant (MCA) device - the Toughbook H1 Health, now replaced by the Toughbook H2. The Toughbook H1 Health was also the first MCA computer with a fanless design to minimize the transporting and spreading of germs in healthcare environments, a built-in sanitization reminder system and dual hot-swappable batteries.

Research activities also led to Panasonic being the first manufacturer of a fully-rugged medical clinical assistant (MCA) device – the Toughbook H1 Health, now replaced by the Toughbook H2. The Toughbook H1 Health was also the first MCA computer with a fanless design to minimize the transporting and spreading of germs in healthcare environments, a built-in sanitization reminder system and dual hot-swappable batteries.

The result is that we maintain our leadership in manufacturing the world’s most durable and reliable mobile computers by continually finding ways to meet the demands of our customer’s mission critical environments.

The result: a line of Toughbook computers that continually changes to meet the rigorous requirements of Panasonic’s customers.