Comments on: Smarter 3D Blu-ray Home Theatre Systems with enhanced audio

By: simone

simone — Sun, 27 Jul 2014 22:25:19 +0000

In reply to joe. Hi Joe, is it only one disc in particular or multiple discs? If multiple, please contact our customer service team as your unit may have fault. 132600. SB

By: joe

joe — Wed, 23 Jul 2014 10:01:05 +0000

Blu-Ray Disc Player – about 1.25 to 1.5 hours into playing a DVD, the player ‘freezes’ disabling any response from the remote control. Never had a problem until recently. Have upgraded firmware to the latest version. Any advice would be appreciated. Thank you.

By: panasonicau

panasonicau — Thu, 27 Mar 2014 00:08:37 +0000

In reply to David G. Hi David, please contact our customer service team on 132600 and they will assist you over the phone with some options to try.

By: David G

David G — Mon, 24 Mar 2014 06:37:14 +0000

I liked the remote smartphone app while it worked! I have a BTT790 and an iPhone 5, and at first the remote app worked fine. It stopped working one day, and the unit now says that it has a wi-fi error, and the app will only work while the unit is hard wire ethernet connected. I’ve tried everythng I can think of, and every setting (including resetting) to get it to work, but no go.

By: panasonicau

panasonicau — Wed, 22 Jan 2014 00:20:33 +0000

In reply to Jared. Hi Jared, please refer to page 22 of your User Manual for the list of which Apple products will work with this unit. If you continue to have issues, please contact our Customer Service Team on 132600 and they will assist you with this matter and book a service call if necessary.

By: Jared

Jared — Sat, 18 Jan 2014 10:08:13 +0000

I just bought a sc-btt190 for the iPod connectivity, ie to play my music through it but it will not play. Tried my iPod Classic gen 4 which gives a compatibility warning and won’t connect at all. Tried a nano gen 2 or 3 which will connect but only play the 1st two seconds of a song before it disconnects, then attempts to reconnect. Are these units not actually compatible with iPods? Do they only work with certain models? Running latest firmware and latest iTunes. Any assistance? Thanks in advance.

By: panasonicau

panasonicau — Mon, 13 Jan 2014 23:06:46 +0000

In reply to Dan. Hi Dan, please contact our Customer Service Team on 132600 and they will try some options over the phone with you and book a service call if required.

By: Dan

Dan — Fri, 10 Jan 2014 09:15:59 +0000

We purchased the Panasonic SA-BTT790 12 months ago. Everything was working well until recently when some Blu-ray movies started to freeze up while playing. I just purchased a Blu-ray lens cleaner, thinking that the lens may have had a build up of dust. After running the cleaner a couple of times nothing has improved. I have checked for scratches and finger marks on the disks and have even tried playing brand new Blu ray movies. Our DVD’s are still playing ok but Blu-rays are continually freezing up. Any suggestions?

By: panasonicau

panasonicau — Mon, 06 Jan 2014 22:12:12 +0000

In reply to craig. Hi Craig, is your TIVO going through the Home Theatre system? If not you will need to connect it to the home theatre to be able to get the sound.

By: craig

craig — Sun, 05 Jan 2014 09:52:11 +0000

is it possible to connect wireless headphones to the 790 if you are receiving the TV data via a STB (eg TIVO)?