Comments on: Panasonic launches its 2012 Smart VIERA Plasma TV range

By: simone

simone — Thu, 31 Jul 2014 23:21:48 +0000

In reply to Joanne. Hi Joanne, please contact our customer service team on 132600 and they will try some options over the phone for you and if required book a service call. For warranty purposes, you will need a copy of the proof of purchase. SB

By: Joanne

Joanne — Thu, 31 Jul 2014 12:10:03 +0000

Hi,

We bought our Panasonic Viera TH-L55ET60A in the sales last year and had it professionally installed and connected in November/December 2013. Lately (after 6 months) it keeps intermittently losing the picture and sound for a while, or going to a plain green/pink screen before coming back on. The intervals of losing the picture are getting longer and more frequent. I’ve lost the proof of purchase and manual though JB HI-FI may still have details of the purchase and delivery in their system. Can you please suggest what might be wrong and how it might be rectified. Our previous Panasonic in another room is still going strong after seven years so we had hoped to get as long out of the new one.

Thank you

By: panasonicau

panasonicau — Mon, 14 Apr 2014 02:10:09 +0000

In reply to Brooke. Hi Brooke, we need the product model number. Please contact our customer service team on 132600 and they will assist you with this matter.

By: Brooke

Brooke — Sat, 12 Apr 2014 02:30:58 +0000

How do you record TV on this I’ve been trying to figure it out for days

By: panasonicau

panasonicau — Mon, 24 Mar 2014 04:06:34 +0000

In reply to Margaret. Hi Margaret, could you please provide the model number so we can confirm which apps your TV has?

By: Margaret

Margaret — Sat, 22 Mar 2014 01:09:15 +0000

WOW just spent a lot of money on a so called smart tv – with the view of watching catch up tv and now find out I can’t….. always purchased Panasonic TV’s in the past maybe I should have taken the retailers advice and purchased something else

By: panasonicau

panasonicau — Thu, 20 Feb 2014 05:40:47 +0000

In reply to IanS. Hi Ian, good news - the dedicated iView app is already on the TV when you hit the APPS button on your remote. This feature comes pre-programmed. Unfortunately, the newspaper sites require ADOBE FLASH which is unable to be supported by the Television.

By: IanS

IanS — Wed, 19 Feb 2014 10:02:03 +0000

have just purchased a TH-P60ST60A and one of the things we specified that it have a web browser that allows viewing of ABC iview , the Age.tv etc and now we find that the web browser app only allows access to places like bigpond (who want an account to charge us) and not the sites we specified. Even trying to view any of the Australian newspaper sites causes issues with the display of these… missing columns or pictures makes them unusable.

The store told us to contact Panasonic and check out their FAQs on internet browsing (useless), So here i am … do we have a dud set or is the web browser as bad and as useless as it appears?

By: panasonicau

panasonicau — Mon, 10 Feb 2014 04:44:00 +0000

In reply to andrew. Hi Andrew, we would recommend performing a shipping condition reset, then select Home during the installation process.

By: andrew

andrew — Sun, 09 Feb 2014 05:53:22 +0000

I have just purchased the P50ST60A and everything is working fine. The issue I have is that about every 3 minutes the smart viera screen comes up on the bottom of the picture with information about the different functions etc of the TV. It even comes up when watching foxtel. I have switched the setting for the banner display to off however they still come up. How do I permanently stop the info screen coming up as it is becoming extremely annoying to watch the TV.