With all of the device choices on the market today, it can be difficult to determine the optimal mobile mix for your organisation. This is especially true when field workers are part of your company as they operate in a unique environment and have a particular set of needs apart from office workers and managers.
Panasonic recently examined these needs via a webinar with Field Technologies and Intel. During the webinar, which is now available on demand, Alan Rose, Director of Marketing for Energy and Utilities at Intel, and Dan Diliberti, Senior Product Marketing Manager at Panasonic System Communications Company, examined laptops, tablets and convertibles and the various pros and cons for each.
Mobile Mix Webinar Highlights
LAPTOPS
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Cons
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The verdict: Best suited for workers that need to input an extensive amount of data or frequently create content. In the field, this can include workers that need to port into external equipment in order to run diagnostics or troubleshoot, as well as mapping technicians.
TABLETS
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Cons
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The verdict: Tablets make the most sense for employees involved in customer service, including tasks such as entering a customer’s home or property, capturing signatures and logging service reports immediately. They are also great for extremely mobile workers and anyone who needs to capture images or videos.
Convertibles
Pros
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Cons
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The verdict: A good fit for workers that need the extended functionalities of a laptop but are often on-the-go or anyone that is customer-facing but also needs data processing tools for the creation of reports and other materials.
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