Comments on: Panasonic spreads Christmas cheer with more gifts! Popular VIERA promotion now offers choice of Tough LUMIX Camera or a Wii Bonus gift

By: panasonicau

panasonicau — Thu, 06 May 2010 06:29:51 +0000

Hi Benjamin,
We’re sorry about the issues you are having and will have a service rep contact you asap.
Our apologies,
Team Panasonic

By: Benjamin Vansoest

Benjamin Vansoest — Sun, 02 May 2010 02:41:09 +0000

I am absolutely appalled at the lack of customer service I have received trying to claim this promotion. I had bought my Panasonic Viera in FEBRUARY and have STILL not received it, despite NUMEROUS calls and faxes. The staff assure me every time I call that they will “check on the status and call me back”, not ONCE have I received the follow up call, and have ALWAYS had to chase it up myself, with still no results!!!
I am disgusted.

By: Renae

Renae — Tue, 30 Mar 2010 23:39:57 +0000

Hi,
I was having issues trying to see where my status was at on my wii pack. But ended up finding it on here – so thought i might post this to help others having issues. If you click on the underlined link that says http://www.hdbonus.com.au/wii (under the picture of the tv and wii pack) it should take you to log in page with your email and password – enter these and it will give you an update on your status. Hope this helps anyone else having issues with their wii promo.
Renae

By: panasonicau

panasonicau — Tue, 23 Mar 2010 23:42:28 +0000

Hi Alison,
Thank you for contacting us.
I’ll have a customer service rep email you directly.
Cheers,
Team Panasonic

By: Alison Haber

Alison Haber — Mon, 22 Mar 2010 05:19:06 +0000

I am waiting on my Wii station also – can you contact me also, there appears to be no follow up – if there is aproblem can you not EMAIL
Could you contact asap

Alison